Mobile Security ( Android )

Smartphones are enjoying ever-increasing popularity today. The integration of new technologies, previously only found on personal computers, has led to Smartphones becoming real powerhouses.

This process has also brought some risks with it. Smartphones are being used more and more frequently to surf the Internet, transfer data, and serve as company data stores. This increases the risk, not only of malware infecting the phone, but also phishing and concentrated attacks on data. In the era of Beetaggs, QR and Datamatrix, phishing attacks are easy to start.

You can read the full test report Here (.pdf)

Resource: AV-Comparatives

Customer Experience Management (CEM)

The Customer Experience Management Concept

Just when companies are becoming comfortable with the idea of Customer Relationship Management (CRM), a new term has emerged: Customer Experience Management (CEM).

The two are similar in many ways, not least in that they are both difficult to define. Neither can be identified with a unique product or a specific technology; rather, they both comprise a group of applications, technologies and analytics that orbit around a central premise.

The premises of CRM and Customer Experience Management are quite different, however, and are best understood when compared side by side.

Discover Customer Experience Management

To understand how to deliver effective online solutions and better serve your online customers, you need a shared “view” of customers across the organization — this is Customer Experience Management (CEM).

Leading customer-centric organizations choose Tealeaf's CEM solutions because only Tealeaf offers the most complete dataset of customer experience information. From ebusiness and IT, to customer service and compliance, only Tealeaf provides the visibility, insight, and answers required to explore opportunities for improvement and innovation, drive requirements, and set priorities.

The Problem

The web and ebusiness have matured into robust, powerful components of the modern economy. However, with rapid application deployment, increasingly complex environments, and dynamic new functionality, customers fail in their online experiences at alarming rates.

Businesses are challenged to understand their online customers’ struggles because their sites ultimately deliver their “storefront” or marketplace into the one place they cannot see — the browser of the customer. That challenge has led to startling levels of customer complaints and massive business impact.

A 2009 Harris Interactive® poll on customer behavior reveals a high level of consumer intolerance for ecommerce failures and the double threat that these failures present to online businesses. This survey illustrates an alarming rate of web site issues — with eight out of 10 consumers experiencing difficulties online. To make matters worse, the same survey reports that 32 percent of consumers abandon their transactions when they experience online road blocks or simply switch to a competitor. The potential online shopping dollars impacted by transaction problems in the U.S rings up at $47.6 billion.

In addition, the same survey uncovers a second threat to your business. Customer service centers are ill equipped to respond effectively to the needs of online customers. This poor level of service triggers a second wave of customer abandonment. Of consumers polled, 38 percent of those who contacted customer service after experiencing an online issue did not have the issue resolved, and 45 percent stopped doing business with the company as a result.

The same survey also shows that 81 percent of users expected their transaction to be completed on the first try — the same as offline, where every user can complete every transaction, every time. While many companies believe they are delivering adequate online experiences, their customers are in pain. Why do most organizations miss the mark?

The Challenge

Running an online channel forces rapid, yet often incomplete, application deployment. Use cases become "best guesses" as customers use the web in unstructured ways. And testing is insufficient. You can't possibly test for everything that customers could do, as a near-limitless combination of variables makes each interaction unique. But the influence of social media has made it critical to address customer satisfaction issues as swiftly as possible before upset customers share their frustrations with the world. Considered all together, these factors mandate significant changes to standard practices for managing the online channel. Customer Experience Management must be in real-time and extend beyond basic daily metrics and traditional key performance indicators (KPIs), which are too high-level and rigid to measure what's really important — customer struggle.

The fact that the web reduces a two-way interaction between a business and its customer to nothing more than a datastream is both wonderful for reach, scalability, and profitability and challenging because it forces companies into a disconnection, as they no longer are able to be face-to-face with their most valuable asset, their customers. Really, the web is the first form of business where this disconnection exists. And when customers' expectations are not met, the business is at a competitive disadvantage.

Lack of visibility into these problems is the impetus for Customer Experience Management — the first step in helping you solve such difficult questions as:

• Why are conversion rates down?
• Why are site visits up, but order sizes down?
• Why do we constantly get complaints about service from our customers when all metrics appear good?

These questions are hard to answer because of the insufficiencies of many adjacent tools and their lack of insight. Executives use web analytics, systems metrics, performance reports, and call logs to try and answer these questions. But simply giving you data about "what is happening" on your site does little to bridge the gap between those metrics and the actual customers' experiences. Data points about customers cannot replace the qualitative layer of analysis — what did the customer actually see and do, and why?

The Solution: Visibility. Insight. Answers.

Visibility is the missing link between your business and your customers. In the context of Customer Experience Management, visibility is defined as the ability to see your customers in real time— every one of their unique interactions with your site, for every customer, every single time. If you can capture what the customer saw and did, and what your site's response was, you can fill the gap that exists today.

Once you have captured all of that data, the key is to expose relevant information — insight. Insight must be in the form of qualitative analysis. When you ask "why are conversion rates down today?" isn't the most relevant answer found in customers' actions, to understand not only where they abandoned, but why they did not convert?

Finally, once you have the visibility, and the insight, the next step is to make that insight actionable — answers. Answers to the questions you have and the ability to rapidly isolate and eliminate anything that is frustrating to your online customers and forcing them to abandon. By understanding not only where abandonment occurs, but also why, you can remove the obstacles that stand in the way of your customers experiencing the level of service they expect. The results for your business are more completed transactions, improved conversion rates, and greater customer satisfaction and retention.

Antivirus Comparative

If you plan to buy an Anti-Virus, please visit the vendor's site and evaluate their software by downloading a trial version, as there are also many other features (e.g. firewall, HIPS, behaviorblocker, etc.) and important things (e.g. price, graphical user interface, compatibility, etc.) for an Anti-Virus that you should evaluate by yourself. Even if quite important, the data provided in the test reports on this site are just some aspects that you should consider when buying Anti-Virus software.
Look into the Comparatives section to find out additional tests and reviews.


All products listed are already a selection of some very good anti-virus products.


=>Anti-Virus Comparative of Sept.2010

Wireless WAN

Details and features of Wireless WAN and comparison Vs W-LAN.

Wireless WANs

View more presentations from Aram.

Quality bandwidth in the world

Information Technology News:

Report quality bandwidth in the world is provided annually in South Korea as the best country in the world and a leader in quality broadband bandwidth is introduced in 2009 and as Bahrain, Qatar, UAE, Saudi Arabia and Pakistan in the name of this list are present. According to the October, reported by the school quality bandwidth and business side of Avydv (Saïd Business School and the University of Oviedo) on behalf of the Company Cisco (Cisco) have been conducted in South Korea ranked first quality bandwidth and quality and influence each other is introduced. According to the South Korean leadership bandwidth in the world has the responsibility. In Japan in second place rankings in both fields obtained and Sweden having the best bandwidth in Europe and the third position of being the leading the bandwidth was in fourth. According to the report until the year 2008 the worldwide rate has risen 49 percent while the world average as a file on the Internet has increased 69 percent. The time delay and waste reduction was 21 percent of total world been reached, and 170 milliseconds. According to Cisco senior director of almost all countries of the world economic crisis that had faced quality bandwidth have improved. According to the Persian month Dey Zd net, bandwidth leader in the world, after South Korea, respectively, Japan, Hong Kong, Sweden, Switzerland, Austria, Singapore, Luxembourg, Denmark, and Norway ranks second to the tenth of dedicated. Australia, ranking 13th, the United States, ranking 15th, ranking 17th in Canada, France, ranking 18th, and Belgium, ranking 20 have been. The UK and Italy rank 25 to rank 38 have won. Countries such as Bahrain, UAE, Qatar, Turkey, Saudi Arabia and Pakistan also ranks in the list, respectively 26, 30, 35, 42, 51 and 60 to have won more seats.

2009 AntiVirus Software Product Ranking & Review

As you know, Today’s computer viruses are more sophisticated and aggressive than ever. Thankfully, with antivirus software, you can confidently keep your data safe and your computer free of infection.

Now, the 2009 AntiVirus Software Product Ranking is out. Look at the top 10 AntiVirus Software Product Review.

1.BitDefender Antivirus 2009

For those seeking the best antivirus software for the money AND an “install and forget” proposition, BitDefender is the right choice earning the “TopTenREVIEWS Gold Award.” Not only does it protect your computer and files, but BitDefender is easy to use, light on your computer and, maybe most importantly, light on your pocketbook.

No matter how technically capable any piece of software may be, the productivity enhancement it offers is only effective if people use it. This is especially true in antivirus software. The primary reasons people fail to protect their computers from a variety of malware are the cost and the ‘burden’ of installing and maintaining antivirus software. The best protection in the world is worthless if people find it cumbersome and distracting to use.

The same holds true for price. This is the beauty of BitDefender: It provides comprehensive protection, takes up little space on your computer, costs less and requires little maintenance. If you’re a gamer you should consider the special GameSafe edition of BitDefender Antivirus.

2. Kaspersky Anti-Virus 2009

Kaspersky Labs has been one of the best antivirus software developers in the world for over a decade and now Kaspersky Anti-Virus 2009 only strengthens that reputation. Founded by Natalia and Eugene Kaspersky in 1997, this Russian company is often the first to find and identify new viruses. Long used in Russia and Europe, Kaspersky is now making inroads in the North American market. Kaspersky Anti-Virus 2009 is one of the most effective antivirus packages in the world today and boasts a great interface with easy to use and intuitive controls.

Like so many of the other antivirus packages including BitDefender, Kaspersky Anti-Virus comes with an antispyware component. Kaspersky’s software is among the best products in the world, but at $39.95 for a one-user for one-year license, it’s on the high-end of the software we reviewed. There are no complaints about Kaspersky’s effectiveness or ease­-of-use. As a result, Kaspersky Anti-Virus is the “TopTenREVIEWS Silver Award” winner. If you’re looking for antivirus protection for small business, you might be interested in Kapersky Anti-Virus for File Server.

3. Webroot Antivirus 6

Webroot Antivirus with Antispyware and Firewall is a solid product from Webroot Software. This competent defender earns our “TopTenREVIEWS Bronze Award” because it not only includes sophisticated antivirus components but also includes a full version of Spy Sweepr anti-spyware software. Both programs have been awarded all major industry awards and certifications and can dynamically alter themselves to fight emergin threats that hit the World Wide Web every second of the day.

The internet provides unlimited opportunities for communication, education, commerce and entertainment; however, it also provides opportunity to malevolent programmers and pranksters to distribute their viruses, spyware, worms, keyloggers and more. It is absolutely necessary that all internet connected computers have a serious, up-to-the-second form of protection, like Webroot’s Antivirus with Anti-Spyware.

Putting advanced antivirus software on your computer is not a sign of paranoia, it is smart. All computers that are connected to the internet without some sort of protection will acquire some kind of virus, spyware, adware or worse. Take proactive action and defend your personal information and your computer with a program like Webroot’s Antivirus with Anti-Spyware.

4.ESET Nod32 3

ESET’s NOD32 is rapidly becoming one of the best pieces of antivirus software on the market today. ESET’s NOD32 once again has delivered an excellent product that is highly effective, and now, easy to use. The strength and beauty of this software is its light footprint, relatively fast scanning and superior ThreatSense® Technology that detects malicious software before it has been reported. Its interface is intuitive and easy to use for the average home user, but can be configured and tweaked by the advanced user. The one-user, one-year package is priced at $39.99, which is the middle range of the antivirus software products reviewed.

5.ParetoLogic Anti-Virus PLUS 6

ParetoLogic Anti-Virus PLUS is another great antivirus software solution. This security software has all the essential features to help keep your computer protected, and can be customized for easy use. Whether used for advanced custom system scans, or set-and-forget security, Anti-Virus PLUS from ParetoLogic proved worthwhile.

6.AVG Anti-Virus 8

AVG Antivirus has been an up and coming virus scanner for many years. Its free version is one of the most downloaded files on the Internet in the Computer Security sector. The new interface is clean and intuitive while still remaining useful.

AVG went through a re-write of their virus scanning engine and included two of their stand alone products with AVG Antivirus as well. AVG Antispyware and AVG Antirootkit were both integrated with the virus scanner. Also revamped is the way AVG Antivirus uses the hardware within your computer. It has been changed to make better use of the multiple cores which are common in todays computers. This should speed up scanning as well as reduce slowdowns.

7.Vipre Antivirus + Antispyware

Vipre Antivirus + Antispyware is a great security software solution with all the right features. Vipre is easy to use and is specifically designed to not slow down your PC. It’s not a typo, VIPRE stands for Virus Intrusion Protection Remediation Engine

8.F-Secure Anti-Virus 2009

F-Secure Anti-Virus is a great product that offers many of the standard functions associated with antivirus software, but also goes above and beyond the bar set by others with efforts by F-Secure to educate the people that use F-Secure Anti-Virus on general security practices as well as specific threats.

9.Trend Micro AntiVirus with AntiSpyware 2009

Trend Micro AntiVirus plus AntiSpyware is a full-featured and well-equipped program that is geared towards keeping your computer free of viruses and spyware. It is easy to configure for nearly any antivirus need. It causes significant computer slowdowns occasionally, but makes up for these issues with thorough scanning and frequent updates.

10.McAfee VirusScan 2009

McAfee is an industry leader in computer protection and VirusScan is their #1 defense against viruses. This software comes with a ScriptStopper to prevent viruses from propagating from one computer to another via email, and WormStopper.

Some downsides to the program are that it doesn’t provide instant message protection, P2P/file sharing protection or registry startup protection.

Above are all the TOP ten AntiVirus Software Product, Look for which you are useing, tell me !

Tower of Hanoi

(From Wikipedia, the free encyclopedia)

A model set of the Towers of Hanoi (with 8 disks)

An animated solution of the Tower of Hanoi puzzle for T(4,3).

The Tower of Hanoi or Towers of Hanoi (also known as The Towers of Brahma) is a mathematical game or puzzle. It consists of three rods, and a number of disks of different sizes which can slide onto any rod. The puzzle starts with the disks neatly stacked in order of size on one rod, the smallest at the top, thus making a conical shape.

The objective of the puzzle is to move the entire stack to another rod, obeying the following rules:

• Only one disk may be moved at a time.
• Each move consists of taking the upper disk from one of the rods and sliding it onto another rod, on top of the other disks that may already be present on that rod.
• No disk may be placed on top of a smaller disk.

some usefull links to underestand more:

http://www.mathsisfun.com/games/towerofhanoi.html

http://www.cut-the-knot.org/recurrence/hanoi.shtml